We are pleased about your interest in our website. Protecting your privacy is very important to us. Please find detailed information below on how we process your information.

Storing of access data in server log files

You can visit our websites without giving any details about yourself. We merely store access data in so-called server log files such as the name of the requested file, date and time of access, transferred volume of data and the requesting provider. Such data is exclusively analysed to ensure an unimpeded operation of the page and to improve our offer and does not allow us to draw any conclusions about your person.

Data collection and usage for processing of contracts and when opening a customer account

We collect personal data if given to us voluntarily within the framework of your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. The information collected is evident from the respective entry form. To process contracts and your requests we use the personal data that you provide, such as name, surname, email address, phone number, position in the company, delivery address. All personal data is processed in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, valid from 25 May 2018 (the General Data Protection Regulation). We consider your information confidential, and we will not disclose it to any third party unless we are under a duty to disclose your personal data in order to comply with any legal obligation or for the purposes of fraud protection. After entirely processing the contract or deleting your customer account your data will be blocked for further usage and deleted after the expiration of the terms relating to tax and commercial laws unless you expressly agreed to your data being further processed or we reserve the right to further use the information as legally permitted by law and about which we inform you hereinafter.

Data transfer for the fulfilment of a contract

Our Company operates as a Controller as well as a Processor of personal data. All employees and suppliers of our Company who process personal data have signed a Non-Disclosure Agreement that is valid for an indefinite period of time. In order to fulfil the contract, we forward your information to the carrier commissioned with delivery if and when necessary for the delivery of ordered goods. Depending on the payment service provider you selected during the ordering process, we forward the collected data for processing to the credit institute commissioned with the payment and, if necessary, to payment service providers commissioned by us or to the selected payment service, respectively. To some extent, the selected payment service providers collect such data themselves if you do register an account with them. In this case, during the ordering process you will have to sign in to the payment service provider with your login data. The privacy policy of the respective payment service provider shall apply.

Use of data when registering for the e-mail newsletter

We use the necessary provided personal information in order to regularly send you our e-mail newsletter with special offers and important information in our service change. If you don’t consent, you can deregister from newsletters at any time by sending a request to our company’s project manager or via contacts in the respective newsletter.

Use of cookies

In order to make the visit to our website attractive and enable the use of certain functions we use so-called cookies on different sites. These are small text files which are saved on your device. Some of the cookies we use are erased after your browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us to recognise your browser upon your next visit (persistent cookies). You may set your browser that you are informed about the use of cookies and can individually decide on accepting the cookies or exclude the acceptance of cookies for certain cases or in general. If you do not accept these cookies the functionality of our website might be limited.

Use of Google (Universal) Analytics for web analysis

This website uses Google (Universal) Analytics, a web analysis service of Google Inc. (www.google.de). Google (Universal) Analytics applies methods which allow for the analysis of the use of the website by you such as for instance so-called “cookies”, text files which are stored on your computer. The generated information on your use of this website are usually forwarded to a Google server in the USA and stored there. By activating the IP anonymisation on this website, prior to transmitting the IP-address within the member states of the European Union or in other contracting states under the Agreement on the European Economic Area, the IP address will be shortened. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google does not consolidate the anonymised IP address transmitted from your browser within the framework of Google Analytics with other data from Google.
You can prevent Google from collecting and processing the data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB

Right to information and contact data

You are entitled to free information on the data we store regarding your person, as well as, if necessary, a right to correction, disabling or deletion of such data. In the case of questions or requirements regarding the collection, processing or use of your personal data, in the case of information, correction, blockage or deletion of data, as well as withdrawal or objection of certain data use it is your responsibility to send such request to our company’s project manager’s email address or  to the contact details specified below.